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Published April 16, 2020

Jeff Lackey started his first business with $50,000 in seed money and the immense pressure of a mortgage, two car payments, and a pair of kids in diapers. Four years later, he sold the fledgling company to Cincinnati Bell, who re-christened the enterprise Cincinnati Bell Technology Solutions.

Lackey’s path came full circle this January when he took over as President of CBTS. In the latest episode of “Chats That Matter,” Lackey shares the story of CBTS’s origins, why he always starts with the customer’s perspective, and his priorities for the rest of 2020.

Music:

All of the music used in this episode, with the exception of the intro and outro, is from royalty-free music libraries and licensed music collections.

Credits:

This episode was hosted by Annette DiTommaso and Josh Pichler, with editing and production by Matt Mulcahey. Special thanks to our guest Jeff Lackey.