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Chats That Matter Posts

Full Circle: A Conversation with CBTS President Jeff Lackey

Comments closed Annette Ditommaso

Jeff Lackey started his first business with $50,000 in seed money and the immense pressure of a mortgage, two car payments, and a pair of kids in diapers. Four years later, he sold the fledgling company to Cincinnati Bell, who re-christened the enterprise Cincinnati Bell Technology Solutions. Lackey’s path came full circle this January when he took over as President of CBTS. In the latest episode of “Chats That Matter,” Lackey shares the story of CBTS’s origins, why he always starts with the customer’s perspective, and his priorities for the rest of 2020. Music: All of the music used in this episode, with the exception of the intro and outro, is from royalty-free music libraries and licensed music collections. Credits: This episode was hosted by Annette DiTommaso and Josh Pichler, with editing and production by Matt Mulcahey. Special thanks to our guest Jeff Lackey.

Go Fast in the Right Direction

Comments closed Annette Ditommaso

Companies don’t endure for nearly 150 years without adapting. As Cincinnati Bell prepares for a new set of challenges, the latest season of “Chats That Matter” opens with a series of conversations centered on change. The debut episode focuses on the passing of the torch at Hawaiian Telcom as former President and General Manager John Komeiji and his successor Su Shin discuss Hawaiian Telcom’s recent reversal of fortunes and their vision for the future. Music: All of the music used in this episode, with the exception of the intro and outro, is from royalty-free music libraries and licensed music collections. Credits: This episode was hosted by Ann Nishida Fry, with editing and production by Leah Nakaahiki. Special thanks to guests John Komeiji and Su Shin.

REPOST – A Seat At The Table: A Conversation With BOLD

Comments closed Annette Ditommaso

The Chats That Matter podcast kicks off its latest season next week with a conversation with Hawaiian Telcom’s new President and General Manger, Su Shin. To tide you over until then, we’re reposting a chat from last February between CEO Leigh Fox and members of the BOLD (Black Organization for Leadership Development) Employee Resource Group. Music: All of the music used in this episode, with the exception of the intro and outro, is from royalty-free music libraries and licensed music collections. Credits: This episode was hosted by Leigh Fox, and edited by Leah Nakaahiki.  Thanks to our special guests Tangie Lewis, Jon-Michael McClinton, and Anne Hess.  Our quality assurance guests were Annette DiTommaso, Jonah Wilson, and Tangee Edmonson. 

Making Hall of Fame People: A Chat with Bengals Legend Anthony Munoz

Comments closed Annette Ditommaso

As part of Cincinnati Bell’s celebration of Hispanic Heritage Month, Hall of Famer Anthony Munoz stopped by the “Chats That Matter” studio to talk about the values instilled by his mother, his 13 seasons with the Cincinnati Bengals, and his post-retirement philanthropy. Dan Calonge, Director of Learning & Development and chair of the Conexión ERG, hosts along with Annette DiTommaso. Music: All of the music used in this episode, with the exception of the intro and outro, is from royalty-free music libraries and licensed music collections. Credits: This episode was hosted by Annette DiTommaso and Dan Calonge, with editing and production by Matt Mulcahey.

When We Connect: A Brand Campaign

Comments closed Annette Ditommaso

Hawaiian Telcom recently launched a brand campaign to connect with audiences on an emotional level. The campaign “When We Connect” features the authentic personal stories of 10 Hawaiian Telcom employees, sharing how they connect in Hawai‘i. In this episode of Chats That Matter, Executive Director – Marketing Communications Jamie Kawamoto and Interactive Marketing Manager Chris Domaloan talk about the creative forces that shaped this unique campaign and how it provided an opportunity to fine-tune the company’s social media strategy and launch its presence on Instagram. Music: All of the music used in this episode, with the exception of the intro and outro, is from royalty-free music libraries and licensed music collections. This episode was hosted by Ann Nishida Fry with editing and production by Leah Naka‘ahiki.

Keep Persevering: A Chat with Lisa Wong

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Lisa Wong has spent the last 25 years navigating the intense world of video games, working on Star Wars titles, NBA 2K games, and the Call of Duty series. In the latest episode of Chats That Matter, the co-founder and CEO of the app start-up PopBase discusses the importance of networking, countering unconscious bias, and the challenges of succeeding in the male-dominated crunch cultures of tech and gaming. Music: All of the music used in this episode, with the exception of the intro and outro, is from royalty-free music libraries and licensed music collections. Credits: This episode was hosted by Annette DiTommaso, with editing and production by Matt Mulcahey.

A Conversation with Lynn Wentworth

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September is abuzz at Cincinnati Bell as we celebrate women in technology. This month our Chats will highlight female leaders in the technology industry, beginning with today’s conversation between Cincinnati Bell CEO, Leigh Fox, and our incoming Chairwoman of the Board, Lynn Wentworth. We will round out the month with Cincinnati Bell’s inaugural women’s conference – RISE 2019 – hosted by ARROW. If you are interested in attending, please visit our registration site OR contact Karin Ewing for additional information. Music: All of the music used in this episode, with the exception of the intro and outro, is from royalty-free music libraries and licensed music collections. Credits: This episode was hosted by Leigh Fox, with editing and production by Matt Mulcahey. Special thanks to our distinguished guest, Lynn Wentworth.

Courageous Conversations: Quitting Is Not In My DNA

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Janice Bisson, chair of the Go Green Initiative employee resource group (ERG), and Amanda Mosteller, chair of the BEAD ERG, share an open and honest talk about living with and caring for loved ones with disabilities in the final installment of our Courageous Conversations series. At 24, Mosteller was diagnosed with X-linked retinitis pigmentosa – a rare condition that causes progressive deterioration of the retinas. A decade later, she’s had to forego some of her fierce independence in order to continue to thrive in her role as Senior Manager of Learning and Development for CBTS and OnX Canada. Bisson, a Credit and Collections Analyst for CBTS, also discusses the challenges faced by her younger brother, who has Asperger’s Syndrome. Music: All of the music used in this episode, with the exception of the intro and outro, is from royalty-free music libraries and licensed music collections. Credits: This episode was hosted by Amanda Mosteller and Janice Bisson, with editing and production by Matt Mulcahey.

Courageous Conversations: A New Home

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Our Courageous Conversation this month finds us back at Hawaiian Telcom with friend of the podcast Ann Nishida-Fry as she interviews Director of Strategic Finance, Ngoc Nguyen.  Ngoc grew up in Vietnam before emigrating to the United States.  In this chat, we hear from Ngoc about her journey from Vietnam and how she came to call Hawaii home. Music: All of the music used in this episode, with the exception of the intro and outro, is from royalty-free music libraries and licensed music collections. Credits: This episode was hosted by Ann Nishida-Fry, with editing by Leah Nakaahiki.  Thanks to our special guest Ngoc Nguyen for sharing her story with us.